Privacy Policy

1. Introduction

Evolan Technology Group ("Evolan," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website evolan.us, use our services, or interact with us.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with this policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or marketing communications
• Create an account for our services
• Communicate with us via email, phone, or chat
• Engage our IT support or consulting services

Personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, business address)
• Payment information (processed securely through third-party payment processors)
• Technical information (IP address, browser type, device information)
• Communication preferences and history

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• Log data (IP address, browser type, pages visited, time spent on pages)
• Device information (hardware model, operating system, unique device identifiers)
• Usage data (features used, actions taken, time and frequency of use)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies (see Section 5)

2.3 Service-Related Information

When you use our IT services, we may collect:

• System information and logs from devices we manage
• Network configuration data
• Technical support tickets and communications
• Service usage and performance metrics
• Access credentials (stored securely and encrypted)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide, maintain, and improve our IT services and support
• Process transactions and send related information (invoices, confirmations)
• Respond to your inquiries and provide customer support
• Monitor and troubleshoot technical issues
• Perform system maintenance and updates

3.2 Communication

• Send administrative information (service updates, security alerts, policy changes)
• Respond to your comments, questions, and requests
• Send marketing communications (with your consent)
• Request feedback and contact you about our services

3.3 Business Operations

• Analyze usage patterns to improve our website and services
• Develop new products, services, and features
• Conduct internal business analysis and market research
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers (Vercel, AWS, Microsoft Azure)
• Email service providers (for newsletters and communications)
• Payment processors (for secure payment handling)
• Analytics providers (Google Analytics, Vercel Analytics)
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Business Transfers

If Evolan is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (court orders, subpoenas, search warrants)
• Governmental or regulatory requests
• Investigations of potential violations of our terms
• Protection of rights, property, or safety of Evolan, our users, or the public

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track your online activity to deliver targeted advertising
• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest (SSL/TLS, AES-256)
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response and breach notification procedures
• Secure backup and disaster recovery systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information and purpose for which it was collected
• Applicable legal or regulatory requirements
• The need to resolve disputes or enforce our agreements
• Legitimate business purposes (fraud prevention, security)

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

8.2 Correction

You have the right to request correction of inaccurate or incomplete personal information we hold about you.

8.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., ongoing service obligations, legal requirements).

8.4 Restriction and Objection

You have the right to restrict or object to certain processing of your personal information, including direct marketing communications.

8.5 Withdrawal of Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@evolan.us. We will respond to your request within 30 days. You may also have the right to lodge a complaint with a data protection authority.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

If you are located in the European Economic Area (EEA) or United Kingdom, we will take appropriate measures to ensure your personal information receives adequate protection, including through standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after we make changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: